New initiative of Govt of India .......(Very Informative !!)

[sudesh]

Hi,

New initiative of Govt of India .......(Very Informative !!)

Government of India has an online Grievance forum at http://www.pgportal.gov.in
Can you imagine this is happening in INDIA ?

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like
1) Railways
2) Posts
3) Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar Telephone Nigam Limited (MTNL )
4) Urban Development ( Delhi Development Authority (DDA) , Land & Development Office (L&DO) , Central Public Works Department (CPWD) , etc)
5) Petroleum & Natural Gas
6) Civil Aviation ( Air India , Airports Authority of India , etc)
7) Shipping , Road Transport & Highways
Tourism
9) Public Sector Banks
10) Public Sector Insurance Companies
GIC of India Life Insurance Corporation of India National Insurance Company Ltd. The New India Assurance Company Ltd. The Oriental Insurance Company Ltd. United India Insurance Company Ltd.
11) National Saving Scheme of Ministry of Finance
12) Employees' Provident Fund Organization
13) Regional Passport Authorities
14) Central Government Health Scheme
15) Central Board of Secondary Education
16) Kendriya Vidyalaya Sangathan
17) National Institute of Open Schooling
18) Navodaya Vidyalaya Samiti
19) Central Universities
20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour


Many of us say that these things don't work in India .
Couple of months back, the Faridabad Municipal Corporation laid new roads in this area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents.. A resident used the above listed grievance forum to highlight his concern.. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.
This way we can at least raise our concerns instead of just talking about the 'System' in India .


Regards,



Sudesh................

[Olly]

Very useful information.

Thanks for posting, Sudesh !

[m24]

I hope this portal has the same success as RTI. I Hope.

Great Post, Sudesh.

[sudesh]

[Rottmeister]

Already posted a message there; what are the rest of you doing? Unless there are more people putting in their own cerebrations there, my message shall hardly make a difference.

Your Grievance is Successfully Registered. Note your

Registration No. MOSJE/E/2009/00077 for future reference.

[goodboy_mentor]

How will this website help the cause of RKBA? Any idea?

[sudesh]

Already posted a message there; what are the rest of you doing? Unless there are more people putting in their own cerebrations there, my message shall hardly make a difference.

Your Grievance is Successfully Registered. Note your

Registration No. MOSJE/E/2009/00077 for future reference.

[Rottmeister]

FYI: Anybody willing to post must do it under the social justice and empowerment section.