Well Done IHP

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snIPer
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Well Done IHP

Post by snIPer » Sat Mar 01, 2008 8:00 pm

Here is another example of good customer service.
A day back i sent en email to IHP stating that my 1.77 mod 25 was missing a rear cap (which holds the triggger pin).
Today the part turned up thru a courier and they havent even charged me for it.

Here are the before and after snaps.

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This is a 20 Year old gun.
Last edited by snIPer on Sat Mar 01, 2008 11:27 pm, edited 1 time in total.
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badshah0522
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Post by badshah0522 » Sat Mar 01, 2008 10:30 pm

Did u metioned them that it is a 2 years old gun,,You did not checked it at the time of buying it???????or you loosed the after .
Please clarify????
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Post by snIPer » Sat Mar 01, 2008 11:25 pm

oops my apologies - it is a 20 year old gun. I have mentioned it to them and also that i lost the original part and was willing to pay for it.
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karandheer78
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Re: Well Done IHP

Post by karandheer78 » Sun Mar 02, 2008 8:01 pm

That's commendable by IHP. Mr. Makhija, the GM of IHP- Air Guns Div, Vatva, is a helpful sort when I visited the IHP Vatva factory.

Cheers!

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Re: Well Done IHP

Post by gunsmith » Tue Apr 01, 2008 5:55 pm

My brand new National 25 popped its rear sight vertical blade after 80rounds or so. Can you please give me the address to which i should send the complaint?

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Post by GasramGandu » Tue Apr 01, 2008 6:59 pm

Sniper that picture brings back a lot of memories. That particular model was the first from National and I remember being gifted one by my late grandmother. It was bought at an exhibition in Bangalore 18 years ago for 375 rupees :-)

I had the most amount of fun with that airgun, somehow subsequent models did not seem to be as well built as the first lot.

GG

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Post by karandheer78 » Tue Apr 01, 2008 7:19 pm

Hey gunsmith...u can contact them on:The Indian Hume Pipe Co Ltd G I D C Estate Phase 1, Ramol Road Vatva Ahmedabad 382445 Tel (Shop) - 25830221. Factory GM: S P Makhija

Cheers!

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Post by snIPer » Wed Apr 02, 2008 10:52 am

Hi GG,
you are right. The finish on this one is still almost as good as new. It still has the original bluing on it and the accuracy hasnt dropped at all. The only modification i did on it was to add a pice of rose wood to the butt to increase the length as it was a bit small for me.
If im not mistaken this batch had imported barrles on it.
It was gifted to my dad by a Brigadier in Hyderabad. I believe that he picked it up from the army canteen for 200 odd bucks.
/s/
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Re: Well Done IHP

Post by snIPer » Mon Aug 01, 2016 1:06 pm

Emailed IHP and asked if they could send out a few parts for my old IHP National - They called back, verified and shipped out the parts by VPP.

/S
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Re: Well Done IHP

Post by chucky » Thu Aug 04, 2016 4:22 pm

Glad to know that good old IHP is responding so quickly. Almost everyone has owned a IHP at one time or another. My first airguns were a tommy and IHP gifted to me by my brother. :clap:

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