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My new Crossman 1377; Courier Nightmare

Posted: Sat Mar 05, 2011 10:24 pm
by SRI 420
Hi,
Brought a Crossman 1377 from Shri Siddharth Singh one of our forum member, after seeing his sale thread in the sales section in the month of November 2010. The deal went smoothly after agreeing on a price, I sent the money to him and he promptly couriered it by DTDC Couriers on 11.11.2010. Then started our nightmare, DTDC booked it by air mail and the package was offloaded at Delhi Airport purportedly by the CISF authorities which was reluctantly reveled by the DTDC after severe follow up by myself at Secunderabad and Siddharth in Agra. In the mean time we were given a wide variety of reasons for the delay, fortunately for us we had insured the parcel.
I shudder to think what would have happened if I had brought this from any of our other members of the forum who post that they are not responsible once the item is booked. Here I would like to convey my sincere thanks to Mr. Siddharth who relentlessly took up the matter with DTDC at all the levels and put in tireless efforts by issuing show cause notices and legal notices. After failing to elicit satisfactory results, he filed the insurance claim and threatened to take DTDC to the consumer forum. After protected correspondence and personal chasing and hounding the booking agent, the packet was returned to the booking agent who in turn handed it over to Siddharth, who infact had brought it to the notice of the booking person that the parcel contained an Air Gun!!!
Finally I made a trip to the Taj city and collected the gun during the last monthend. Siddharth took us for the tour of the city in his Maruti Gypsi and also hosted lunch for us.
I wish to thank him for all the wonderful work he did and for his hospitality. Well thanks to the forum too for I have made a friend for a life time.
Here is a link to the pictures of the Gun.


Thanks,
Srinivas.

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 12:44 am
by hamiclar01
So DTDC was sending the pistol to you from Agra to Secundrabed via Delhi, that too via air.

Sounds fairly roundabout.

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 6:41 am
by nagarifle
should have asked for surface delivery. its always the best, but i have used speedpost at times and had no problems so far.

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 7:54 am
by SRI 420
hamiclar01 wrote:So DTDC was sending the pistol to you from Agra to Secundrabed via Delhi, that too via air.

Sounds fairly roundabout.
Hi hamiclar01 ,
Thats not a roundabout and that is the only way/route to Secunderabad of Andhra Pradesh.

Thanks,
Srinivas.

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 8:34 am
by Katana
Sri,

At the time of giving the package to DTDC did you declare that it contained an airgun? Did you specifically ask for surface transport?

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 9:00 am
by dr.jayakumar
careless atittude by the courier company.

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 9:40 am
by hamiclar01
SRI 420 wrote: Hi hamiclar01 ,
Thats not a roundabout and that is the only way/route to Secunderabad of Andhra Pradesh.
It might be the only way, but it's still roundabout. last time I checked, Delhi was still north of Agra and both Secundrabad/Sikandrabad

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 9:44 am
by Subal das
DTDC is total cr--p, once I sent documents to HYD from another state and they did not deliver it and say area of delivery out of their reach.

anybody who use post or couriers have gone trough similar nightmare, me .... quite used to it

it happens with any kind of items wifi card, knife, any electronic items. if you did not follow up ... they just taking it for their personal pleasure.

recently I ordered from MEC check piece and other items for my wife's walther alutec rifle. it was not delivered and on the way BACK detained by Mumbai custom. I submitted all documents their requested , each time after I submitted documents I got letter - Your documents been reviewed please submit following documents and same way 3 times. After I call some friends they dispatched parcel back to Germany, and MEC resend it without any additional charges and I got it in 5 days.

Please post text of letters and where it was send here. It can help a lot to others.

Re: My new Crossman 1377; Courier Nightmare

Posted: Sun Mar 06, 2011 10:50 am
by snIPer
Srinivas / Siddharth.
Sorry a bit OT here. - can you please let me know where you got the scope mount for this gun.
I have an old crosman and am looking for similar mounts that attach directly to the gun.

Thanks
/S/

Re: My new Crossman 1377; Courier Nightmare

Posted: Mon Mar 07, 2011 8:42 pm
by SRI 420
Katana wrote:Sri,

At the time of giving the package to DTDC did you declare that it contained an air gun? Did you specifically ask for surface transport?
Hi Katana,
The answer is yes and no. Well yes for declaring that the parcel contained an Air Gun, in fact Siddharth had also offered to bring the parcel to DTDC for Inspection and then seal it there. No request for specific Surface transport was made.
hamiclar01 wrote:
SRI 420 wrote: Hi hamiclar01 ,
Thats not a roundabout and that is the only way/route to Secunderabad of Andhra Pradesh.
It might be the only way, but it's still roundabout. last time I checked, Delhi was still north of Agra and both Secundrabad/Sikandrabad
Yes I agree that it IS still north of Agra, but its the only place from where direct air connectivity is available for Secunderabad/Hyderabad for Cargo.

Thanks,
Srinivas.

-- Mon Mar 07, 2011 20:48 --
nagarifle wrote:should have asked for surface delivery. its always the best, but i have used speedpost at times and had no problems so far.
Yes, Nagarifle,
Learnt it the hard way, should have asked for surface transport, thinking in hindsight :oops: :oops: :oops: :agree:

Thanks,
Srinivas

Re: My new Crossman 1377; Courier Nightmare

Posted: Mon Mar 07, 2011 10:48 pm
by Big Daddy
Your best bet would be GATI. They are very professional and many people use them to transport air rifles.

BD

Re: My new Crossman 1377; Courier Nightmare

Posted: Wed Mar 09, 2011 7:36 pm
by SRI 420
Big Daddy wrote:Your best bet would be GATI. They are very professional and many people use them to transport air rifles.

BD
Hi Bigdaddy,
Thanks for the suggestion. Such suggestions will be useful to all the members. Shall surely use GATI in future.

Thanks, :D

Srinivas

Re: My new Crossman 1377; Courier Nightmare

Posted: Wed Mar 09, 2011 9:00 pm
by fantumfan2003
+1 for Gati.

M.
SRI 420 wrote:
Big Daddy wrote:Your best bet would be GATI. They are very professional and many people use them to transport air rifles.

BD
Hi Bigdaddy,
Thanks for the suggestion. Such suggestions will be useful to all the members. Shall surely use GATI in future.

Thanks, :D

Srinivas