My new Crossman 1377; Courier Nightmare
Posted: Sat Mar 05, 2011 10:24 pm
Hi,
Brought a Crossman 1377 from Shri Siddharth Singh one of our forum member, after seeing his sale thread in the sales section in the month of November 2010. The deal went smoothly after agreeing on a price, I sent the money to him and he promptly couriered it by DTDC Couriers on 11.11.2010. Then started our nightmare, DTDC booked it by air mail and the package was offloaded at Delhi Airport purportedly by the CISF authorities which was reluctantly reveled by the DTDC after severe follow up by myself at Secunderabad and Siddharth in Agra. In the mean time we were given a wide variety of reasons for the delay, fortunately for us we had insured the parcel.
I shudder to think what would have happened if I had brought this from any of our other members of the forum who post that they are not responsible once the item is booked. Here I would like to convey my sincere thanks to Mr. Siddharth who relentlessly took up the matter with DTDC at all the levels and put in tireless efforts by issuing show cause notices and legal notices. After failing to elicit satisfactory results, he filed the insurance claim and threatened to take DTDC to the consumer forum. After protected correspondence and personal chasing and hounding the booking agent, the packet was returned to the booking agent who in turn handed it over to Siddharth, who infact had brought it to the notice of the booking person that the parcel contained an Air Gun!!!
Finally I made a trip to the Taj city and collected the gun during the last monthend. Siddharth took us for the tour of the city in his Maruti Gypsi and also hosted lunch for us.
I wish to thank him for all the wonderful work he did and for his hospitality. Well thanks to the forum too for I have made a friend for a life time.
Here is a link to the pictures of the Gun.
Thanks,
Srinivas.
Brought a Crossman 1377 from Shri Siddharth Singh one of our forum member, after seeing his sale thread in the sales section in the month of November 2010. The deal went smoothly after agreeing on a price, I sent the money to him and he promptly couriered it by DTDC Couriers on 11.11.2010. Then started our nightmare, DTDC booked it by air mail and the package was offloaded at Delhi Airport purportedly by the CISF authorities which was reluctantly reveled by the DTDC after severe follow up by myself at Secunderabad and Siddharth in Agra. In the mean time we were given a wide variety of reasons for the delay, fortunately for us we had insured the parcel.
I shudder to think what would have happened if I had brought this from any of our other members of the forum who post that they are not responsible once the item is booked. Here I would like to convey my sincere thanks to Mr. Siddharth who relentlessly took up the matter with DTDC at all the levels and put in tireless efforts by issuing show cause notices and legal notices. After failing to elicit satisfactory results, he filed the insurance claim and threatened to take DTDC to the consumer forum. After protected correspondence and personal chasing and hounding the booking agent, the packet was returned to the booking agent who in turn handed it over to Siddharth, who infact had brought it to the notice of the booking person that the parcel contained an Air Gun!!!
Finally I made a trip to the Taj city and collected the gun during the last monthend. Siddharth took us for the tour of the city in his Maruti Gypsi and also hosted lunch for us.
I wish to thank him for all the wonderful work he did and for his hospitality. Well thanks to the forum too for I have made a friend for a life time.
Here is a link to the pictures of the Gun.
Thanks,
Srinivas.