Yes but it works the way other Govt of India departments. Based on my experience I stay away from it for international deliveries. The only local Indian Postal Service that seems any good is Speed Post. Now even if your light is in warranty you still have to send it to the service center to be inspected and the reason for the fault to be determined. The cost of return is, of course, on the customer. Almost all manufacturers state this in their warranty terms and conditions. So in a way aglover's complaint seems to be justified as there is currently no support in India.Indian Postal Service guarantees a Registered Post delivery - it cost me Rs. 130 to send my JetBeam to their service center in China. It takes 2 weeks, but the delivery is guaranteed. And you could have checked with the seller, since it is the seller's responsibility to warranty any goods, and get you a replacement if required. Was your light out of warranty, that you had to send it to China?
Secondly coming to the manufacturers. I have been using many Fenix flashlights lights for some time and some of these on a regular basis. Their specifications seem to be a bit overrated like quoting the maximum LED output instead of the actual flashlight output etc. but apart from this I have faced no problems. The only quality issues I faced was the LED was a bit off center in some of their older lights. Apart from this I hardly have any complaints.
Now having said this,Boy! Do I like my Surefires!!!
Zero Error! These are the best lights that I have used and I have used quite a few. The Surefires are worth the money you pay them and worth the buck they charge you. The best materials and machining and with until you see their TIR optics. Amazing!